At Cald Care we offer exceptional support coordination services.
Our experienced support coordinator will help you to:
- Link to mainstreams, community, informal and provider
- Negotiate services to be provided and their prices
- Develop service agreements and create service booking with preferred providers
- Arrange for any assessments required to determine the nature and type of funding required (e.g assessment to determine the type of complex home modifications required)
- Determine the budget for each support type and advise any relevant plan manager of the break-down of funds
- Liaise with any plan manager to establish the appropriate claim categories and attribute the correct amount of funds
- Strengthen and enhance participants capacity to coordinate supports, self-direct and manage supports and participate in the community, including providing participants with assistance to:
- Resolve problem or issues that arise
- Understand their responsibilities under service agreement
- Change or end a service agreement